Condition of Use
TERMS and CONDITIONS OF TRADE
All prices are in Australian dollars and include 10% Goods and Services Tax (GST). Whilst we will endeavour to maintain all goods at the prices listed, we reserve the right to change prices, as required, without notice. Should there be a major change to any one item, or the total of items from an order, we will also endeavour to advise customers prior to sending the order. Please feel free to confirm prices prior to placing an order if the exact costing is required.
Whilst we always keep a large range of stock, we cannot guarantee that any specific item will be available at all times and some delays in shipping or receipt of goods may occur. Please be aware that this may specifically apply to bulk quantities of goods. In any event, we reserve the right to add or delete any items from this webshop, as required, without notice.
Please note that we supply goods via Mail Order on a pro-forma basis - PAYMENT WITH ORDER / BEFORE DELIVERY - we accept Mastercard/Visa, money orders, cheques - in Australian dollars only (subject to clearance) and payment by PayPal with a nominal minimum order value of $10.00. Postage & Handling charges are applied to all orders based upon current Australia Post rates.
RETENTION OF TITLE:
ALL GOODS supplied remain the property of Katie's Treasures until fully paid for. Cheques are accepted in "good faith" as payment for goods supplied. We can only accept cheques in Australian Dollars from Australian customers. As we are charged a fee for Dishonoured Cheques (those that "bounce") we will charge an additional fee of $30.00 for payment when we request reparation of payment for the goods supplied (as we are charged this fee by our bank). We also reserve the right to pursue legal avenues for payment of outstanding or unpaid amounts.
CANCELLATION and REFUND POLICY:
If an order has not been completed (has not been finalised to the stage of posting) then you may cancel the order. Completed orders may not be cancelled. However, if the payment has been received and / or processed, but the order has not been completed, then Katie's Treasures Policy is that we do not issue refunds, however we will issue a CREDIT for the full value of the order, including postage if applicable.
FREIGHT via Australia Post is our offered option.
POSTAGE and HANDLING is charged as extra on all orders under $ 150.00. Orders over $ 150.00 are sent Standard Post at no additional charge. EXPRESS POST SERVICES AVAILABLE. Charges will be shown at checkout. Insurance is available if required at additional charge - please contact us if required before completing order.
International / Overseas:
POSTAGE and HANDLING is charged on ALL ORDERS. Items will be sent Airmail Parcel Post (Uninsured). Charges will be shown at checkout. Insurance may be available if required at additional charge - please contact us if required before completing order.
RETURN OF GOODS:
Goods will only be accepted for return and / or credit within fourteen (14) days of despatch / invoice.
AUTHORISATION MUST BE OBTAINED PRIOR TO THE RETURN OF ANY GOODS (by telephone or facsimile). All returned goods must be in good condition and in the unit quantity supplied.
EXCEPTIONS: We do not accept returns for books, patterns, magazines and beading kits, so PLEASE CHOOSE CAREFULLY.
Any goods supplied in error by Katie's Treasures will be replaced at our cost. Otherwise, we reserve the right to charge a small handling fee (up to 20% of the value of the returned goods).
All the material contained within this WEBSITE is subject to copyright. Some items have been used here only with the prior permission of the current copyright owners. Unauthorised reproduction of any of the contents of this WEBSITE, in whole or part, without the express written permission of Katie's Treasures, may result in legal action being taken.
PATTERNS & KITS:
All Katie's Treasures Patterns and Kits are subject to Copyright and protected under Copyright Legislation. Some patterns have been used with the permission of the original or current Copyright Owners. Unauthorised use and / or copying of any pattern or kit for commercial purposes is expressly forbidden and may result in legal action being taken.